VRXHousing is committed to protecting personal information with transparency and care.
VRXHousing collects personal information that users voluntarily provide when creating an account, submitting a service request, or contacting the platform. This includes full name, email address, phone number, home address, and service preferences. Additional information may be gathered automatically during platform use, such as device type, browser type, IP address, pages visited, and session duration. This usage data is used to understand how the platform is being navigated and to make improvements accordingly.
Collected information is used to deliver and coordinate home services, communicate with users about requests and updates, manage accounts, and improve platform performance. Contact details may be used to send service confirmations, follow-up messages, or support communications. Usage data helps identify performance issues and areas where the platform can be made more useful and accessible. VRXHousing does not use personal information for unsolicited marketing outreach.
Personal information is shared only with vetted service professionals assigned to fulfill a specific homeowner request. These professionals receive only the details necessary to complete the job. VRXHousing does not share, sell, rent, or trade personal data with unrelated third parties for advertising or marketing purposes. In cases where legal compliance requires disclosure, such as a valid court order or regulatory request, VRXHousing may share limited information as required by law.
VRXHousing applies industry-standard security measures to protect personal information. These include encryption of data in transit, access controls that restrict data to authorized personnel only, and hosting on secure servers. While every reasonable precaution is taken to safeguard data, no digital system can guarantee absolute security. Users are encouraged to use strong, unique passwords and to contact the platform immediately if unauthorized account activity is suspected.
VRXHousing uses cookies and similar tracking technologies to maintain session state, remember user preferences, and gather aggregate analytics about platform usage. Session cookies expire at the end of a browsing session, while persistent cookies may remain for a set period to improve future visits. Analytics data collected through these tools is aggregated and not tied to individual identifiable profiles. Browser settings can be adjusted to refuse cookies, though some platform features may function differently as a result.
Users have the right to access, review, and request updates to personal information held by VRXHousing. Requests to delete an account or remove personal data from the platform's records can also be submitted. To exercise any of these rights, users can send a written request to matt@vrxhousing.com. Requests are reviewed and addressed within a reasonable timeframe, consistent with applicable law.
The VRXHousing platform may contain links to external websites or third-party resources for informational purposes. VRXHousing is not responsible for the privacy practices, content, or data handling of any third-party sites. Visiting an external link means leaving the VRXHousing platform, and those sites operate under their own privacy policies. Reviewing the privacy policy of any third-party site before providing personal information is strongly recommended.
VRXHousing reserves the right to update or revise this Privacy Policy at any time. Changes take effect upon publication to the platform. Continued use of the platform following any update constitutes acceptance of the revised policy. Users who wish to stay informed about how personal information is handled are encouraged to check this page periodically. The effective date shown at the top of this page reflects when the most recent version was published.
Any questions, concerns, or requests related to this Privacy Policy can be directed to the VRXHousing team by email at matt@vrxhousing.com. For written correspondence, the mailing address is 4400 Route 9 South, Suite 1000, Freehold NJ 07728. All privacy-related inquiries receive a prompt and thorough response.
